行业 playbook
Logistics
典型请求
“Draft a customer update email for delayed container #1234 with revised ETA.”
在 Not Only Office 中如何运行
- 1
Pull shipment context
Ops links tracking notes, carrier emails, and SOP snippets in Chat.
- 2
Draft customer email
AI writes a clear delay notice with ETA, reason code, and next steps.
- 3
Policy alignment
Agent checks tone and liability wording against customer comms guidelines.
- 4
Approve & send
Duty manager edits in Human Review Gate and sends via Outlook.
- 5
Ticket update
Final message logged against the shipment record for audit trail.
内建 playbook——註冊後在您自己的文件与会议上运行此工作流。