Industry workflow example
General Business
Common request
“What is our refund policy for annual subscriptions?”
How AI Hub handles it
- 1
Ask in Chat
Staff types the question and selects Fast or Agent mode.
- 2
Retrieve policy
AI searches approved policies in Knowledge — not the open web.
- 3
Cited answer
Response includes numbered sources pointing to the exact policy section.
- 4
Escalate if needed
Unclear cases route to a guided task for ops or legal review.
- 5
Reuse
Approved answer can be copied into support tickets or customer replies.
Example workflow for illustration. Sign in to the product console to run tasks on your own documents and meetings.